Services
Salesforce development

To successfully complete your project to implement a Salesforce CRM, our services include comprehensive and personalised support during the technical element of the development and the integration of the solution.

OUR APPROACH TO DEVELOPMENT: AGILE AND CUSTOMISED

For Nova Edge, the development of your future CRM should never be standardised or stereotyped.

This is so that the tool that we deliver will be best suited to your objectives, your situation and the nature of your activity.

That is why we start our work by creating the project framework and carrying out a functional and technical audit.

We are motivated by providing you with an ergonomic solution, which is easy and intuitive to use because your CRM should be helpful and not restrictive. To achieve these objectives, we base our work on the “Agile” method.

Through this development process, the idea is to promote permanent adaptability of your project throughout its lifespan. Your CRM will therefore evolve advantageously from the moment you entrust us with your project until the day of delivery.

Such an approach allows regular discussion between your teams and our consultants, improving your CRM, each time personalising it a bit more.

The project is not rigid. It is constantly improving to bring you the most personalised, powerful and ergonomic CRM possible.

OUR DEVELOPMENT AND INTEGRATION SERVICES

The design and development phase of your future Salesforce CRM is conducted in several steps:

  • 1.  Definition of needs and technical means
  • 2.  Customised CRM solution proposal in line with your company strategy
  • 3.  Breaking down the project into several tasks in order to be more effective and transparent.
  • 4.  Design/development of the CRM architecture.
  • 5.  Creation of an ergonomic user interface: creation of tabs and specific fields depending on profession, customers, leads, company personnel, internal business processes…
  • 6.  Technical development of the Salesforce CRM
  • 7.  Roll-out/integration of the solution into your IT system

MAIN SKILL AREAS

  • APEX & Visual Force Page development
  • Advanced configuration
  • Community
  • Report / Dashboard
  • SFDC 1
  • Cloud App
  • Interfaces with third party solutions (SAP, BI...)

Our services continue through to the final delivery of the solution, staff training and assistance during a defined period depending on the client’s needs.