Based in London and Paris , we operate throughout Europe where we support our clients in the transformation of their processes and in the implementation of Salesforce technologies as a service of the company.
The world-renowned brand has used our services to optimize and improve the efficiency of the sales organization of its Sony Mobile branch.
After a precise phase of the project, we designed, developed and implemented the Sales Cloud solution. The challenge was to equip the firm with a powerful CRM for its Web activity. A CRM capable of taking into account, targeting and reaching the customers and leads of the brand through a multichannel commercial strategy on the Internet. The company has thus been able to penetrate a new segment of customers and retain its active accounts on the Web and social networks. Nova Edge has also coordinated various interface projects with ancillary solutions such as SAP, BI and BO via Web services. Our consultants and developers have also deployed a mobile application with the SDK Mobile, SFDC / HTML 5 for the marketing retail execution teams.
Manage the Salesforce Sales and Service Cloud's European deployment on mobile devices and laptop.
Plan and conduct workshops to analyze business needs and solutions, also organize steering committees.
Consulting AMOA Salesforce
Within the Sales Direction, implement with the project team the processes and tools of the functional and technical administration of the CRM SalesForce solution. Maintenance in operational condition of the application through the tasks of operational piloting and assistance the Project team in its tasks of preparation of the deployment.
Driving Siebel migration to SFDC
Revision of migration scenarios for entities affected by the Siebel de-commissioning by Salesforce (France, Germany, United Kingdom), migration planning, reporting. Coordination MOA / MOE, creation of user adoption dashboards for the 3 countries concerned.
Manage Salesforce UAT including SAP interfaces.
Writing of the test and recipe book, training of the users, accompanying the execution of the tests, support in the debug of the anomalies and proposition of evolution of the solution.
